SIC Services was built with customers in mind and the values we believe in.

Karen Alford, CEO

Karen Alford brings over 26 years of first-hand E&S experience to her recruiting business. Karen spent her career with Scottsdale Insurance Company / Nationwide holding various roles including Underwriting Assistant, Claims Adjuster in both Transportation and Casualty lines, Marketing Consultant, Business & Learning Consulting as well as Project Management. Karen led many company wide initiatives and projects that required identifying and bringing together the right associates and/or customers to successfully meet the defined business goals and objectives. Karen understands the need building the right team with the right skills to be successful and no doubt brings those same skills and understanding with finding talent.

Karen was also very active with industry organizations such as AAMGA now WSIA. Karen was a member of the Under Forty Organization for AAMGA and held the role of Associate Chair for the UFO Board of Directors. Karen also founded, built and led the AAMGA/WSIA Emerging Issues and Innovation Committee from 2014 - 2018, with the idea that as an industry we can pool our knowledge and expertise to evaluate emerging risks and trends and assess the probability and severity of each trend and how we as an industry can mitigate the risks and/or take advantage of the opportunities. Building this team was the biggest challenge as it required her to dig deep into the industry members and find who had the right knowledge and/or expertise to make this committee successful in order to benefit the members. One of Karen’s career highlights was attending a week long international trip to Lloyd’s of London to meet with the Lloyd’s executive team and then President Inga Beale to learn about the London Market and innerworkings of how business is conducted. Spending time with Underwriters and Brokers in “The Box” was fascinating and an unforgettable learning experience.

There is nothing Karen values more than the friendships and business relationships she has built through the years. Her customers know her work ethic and trust and respect the work and results she delivers. There is no doubt, Karen brings the right energy, experience and knowledge to navigate the E&S industry and finding the best talent for her clients.

Karen is married to her hero, Sean, a Fire Captain / Paramedic for the city of Glendale, AZ, they have a beautiful daughter Peyton who is 10 years old and have a 2 year old pup, Bailey. They are strong in their faith and love for Christ and love to support organizations and causes that mean so much them.

Credentials / Accomplishments

Associate in Surplus Lines Insurance (ASLI)
Associate in Insurance Services (AIS)
Senior Claims Law Associates (SCLA)
Earle S. Dillard Award for Distinguished Committee Services - Emerging Issues and Innovation - AAMGA
Associated Chair - AAMGA UFO Board of Directors
Foundations of Underwriting Management
UFO Leadership Certificate - Georgia State University

Kelley Hawpe, VP

Kelley Hawpe is Vice President at SIC Services E&S Recruitment Group with over 24 years in the E&S Industry. She started her professional career working for Colonial General Insurance Company, a wholesaler in Scottsdale Arizona as an underwriter. It was there she learned the ins and outs of the E&S industry and the unending opportunities for growth along with strong friendships and connections. She was quickly immersed into the industry where she worked closely with Scottsdale Insurance Company underwriters along with attending conferences and insurance classes eventually gaining her ASLI and AINS designations. Kelley has a broad experience in the industry with past positions as an Underwriter, Product Development and Training for Scottsdale Insurance/Nationwide, multiple company Auditor for Cochrane and Company a wholesaler and Project Management.

While working at Scottsdale Insurance Company it was there, she worked along-side with Karen gaining a stronger friendship to last many years. Their friendship has come full circle where they now are again working side by side to support the E&S market in a way to bring strong candidates into the industry.

Kelley specializes in supporting others by finding the perfect role to fit their needs but more importantly their goals. Kelley is a powerful force in the workplace and enjoys using her positive attitude and tireless energy to encourage others to be successful.

Kelley’s place of happy is with her husband of more than 12 years, Michael and her two children Sebastian and Adeline. If she is not busy shuttling someone off to swim practice, she is busy in her garden and tending to her six chickens, two puppies and guinea pig who pretty much rule the roost. She is thankful every day for the blessings that God has placed over her family daily.

Krissy Deaton

Krissy Deaton is our Office Manager here at SIC Services. She comes to us with many years of consumer-focused and business-focused customer service and sales experience. Always maintaining the highest level of integrity while dedicated to providing friendly and reliable service. Krissy has made it a priority to be an active listener and good communicator. These skills have helped her not only be great in CSR positions, but sales positions, too. Even though Krissy is more behind the scenes, she is dedicated to our clients and future clients success.

Krissy, her husband, Justin and three girls are a busy group. The two older girls play sports in high school and the youngest is an avid equestrian. Always at volleyball, softball or rodeos. She loves spending time with their three horses, three dogs, three cats, chickens and rabbit. Also enjoying an occasional trail ride soothes the soul.